FAQs
PRODUCT INFORMATION
We strive to represent product colors as accurately as possible. However, due to variations in monitor settings and lighting conditions, there may be slight differences. Feel free to contact our customer support if you have specific color concerns.
We do our best to restock popular items whenever possible. However, due to the dynamic nature of our inventory, we recommend subscribing to our newsletter or setting up product notifications for real-time updates on restocks.
SHIPPING AND DELIVERY
Unfortunately, once an order is placed, we cannot guarantee changes to the shipping address. Please double-check your information before confirming your purchase. If you encounter any issues, contact our support team for assistance.
Currently, we only support shipping to a single address per order. If you require items to be delivered to multiple addresses, we kindly request that you place separate orders for each shipping address during the checkout process.
RETURNS AND EXCHANGES
We offer a hassle-free return policy within a specified timeframe. Visit our Returns and Exchanges page for detailed information on eligibility, return process, and any associated costs.
To start a return or exchange, log in to your account, go to your order history, and follow the instructions provided. If you checked out as a guest, contact our customer support for assistance.
PAYMENT AND SECURITY
We accept a variety of payment methods, including major credit cards (Visa and MasterCard), and other secure payment gateways. During the checkout process, you can select your preferred payment option.
Yes, your payment information is highly secure. Our website utilizes secure sockets layer (SSL) technology, ensuring that your payment details are encrypted and transmitted securely. Additionally, we do not store any credit card information on our servers for added protection.